Frequently Asked Questions

Portraits and Headshots

I have an upcoming portrait shoot, how should I prepare?

If you’ve scheduled an in-studio or outdoor portrait session with us, please come prepared to the studio with any props/individuals that will be a part of the shoot. We recommend clean, ironed clothing and a big smile on your face. Outfit changes are also welcome!

When Will I receive my headshots or portraits?

We will send you a link to view your photos within 72 hours. The photos will be unlocked and available to download once paid for online.

Are both outdoor and indoor photoshoots available?

Yes! We have a studio setup as well as the ability to travel to the awesome spots within the vicinity of Reno to get some great shots.

Real Estate Photography

How should I prepare my property before a real estate photography appointment?

Make your listing presentable by decluttering, removing any personal photos and ensure the driveway is clear of vehicles. The pictures will be available for all to see so keep that in mind! Take a look at our Photography Checklist to help you out!

What happens if I need to cancel my real estate photoshoot?

Cancel/reschedule your appointment with us AT LEAST 12 hours before your scheduled time. No call, no shows will incur a $100 fee. Cancellations LESS THAN 12 hours before your appointment will incur a $50 fee.

How does billing through escrow work?

After your receive your content, you will be sent an invoice. Provide the invoice to your title company/escrow officer as soon as you can. Once the listing has been closed, we are paid our by the Title Company. Bill through escrow does not apply to vacant land – this work must be paid upfront.

So.. Who owns the rights to my listing photos?

Even after the media has been provided, TourDSpace owns the right to the media at the end of the day. If you are looking to give the photos to another – such as other agents or stagers, please contact TourDSpace as another license will need to be purchased.

“Tour D Space does a fantastic job on the photographs including aerial views for our real estate listings. Since many houses are found through the internet now, it is imperative to have the best photos possible! Aden and his crew always find time to fit us in, even sometimes on fairly short notice.”

– Team Tatro – RE/MAX

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